Industry Leaders in Technical Knowledge
Our sales team members are often called upon to be instructors at various conferences, trade shows and industry events. They also serve on committees that help steer the guidelines and specifications for best practices in the industry.
On-Site Customer Support
Ervin’s commitment to the customer continues after the product leaves our dock. Ervin’s sales engineers work with our customers to:
- provide support to minimize abrasive consumption
- perform process audits to improve blast equipment operating efficiency
- instruct machine operators on blast cleaning techniques to improve output and reduce costs
Virtual, Video, and Library Resources
Ervin also offers virtual training programs to equip machine operators, maintenance teams, and supervisory staff with the knowledge needed to maximize productivity and operate efficiently.
Additional resources include:
- instructional videos (on product pages and YouTube)
- technical bulletins
- satety data sheets (SDS)
Ervin’s Sales Support Team
You may not get the chance to meet them, but working diligently behind the scenes every day is our team of dedicated professionals in customer service, manufacturing, shipping and receiving and various office functions. Many of our team members have spent decades in service to our customers to ensure their satisfaction and keep their business for many years to come. At Ervin, we offer the highest quality products along with excellence in customer service.